More revenue. Nothing missed.
Automated systems, tailored to your clinic.
One connected system that answers every enquiry, follows up with every lead and books appointments around the clock. It runs on WhatsApp, from your clinic’s own number.
The problem
Stop losing the patients you’ve already paid for.
Clinics spend heavily to bring in enquiries. Most of those enquiries never become patients.
Patients shop around.
They enquire at more than one clinic, and the first to reply usually wins.
Front desks are stretched.
On a busy day, follow-up is the first thing to slip.
Your best leads sit unused.
Years of old enquiries and past patients sit in spreadsheets and CRMs, never contacted again.
Lost revenue is hard to see.
Marketing, booking and no-show data all sit in different places, so no one sees the full picture.
1 to 2%
Most clinics we speak to turn only 1 to 2% of their enquiries into bookings. The marketing works. The follow-up leaks.
At 300 enquiries a month, raising your booking rate from 1.5% to 5% means around 10 more patients every month, from leads you’ve already paid for.
Haleo closes those gaps with one system that works around the clock, so no enquiry slips through.
01
The leaks in your business
Before spending more on leads, stop losing the ones you have.
Slow replies to new enquiries
Instant response, 24/7
Enquiries that never book
Targeted reactivation
Patients who don’t return
Timed recall
No reviews or referrals
Automatic review requests and referral rewards
Follow-up that relies on staff
Runs daily, on its own
No clear view of the numbers
Full-funnel reporting
02
The core system
One connected system, from first enquiry to repeat visit. It runs on WhatsApp, the channel your patients already use, from your clinic’s own number.
Instant lead response
Every enquiry answered in seconds, 24/7, and guided to a booking.
Cold lead reactivation
Old enquiries turned into new patients, with offers matched to what they asked about.
Patient recall
Past patients brought back with personalised offers, timed to their last treatment.
Reviews and referrals
A steady stream of Google reviews and referrals that reward both sides.
AI booking agent
Handles conversations like your best receptionist and books straight into your calendar.
Connected to your clinic
Plugs into your ads, website and calendar. Nothing to replace.
Full-funnel reporting
See exactly what’s working, from marketing to no-shows.
It runs 24/7, and your team only steps in when a patient is ready to book. All messaging is built with DHA and UAE data protection rules in mind.
03
Custom solutions
When the standard setup isn’t enough, we build it.
Clinic system integration
Your booking or patient management system, connected to Haleo.
AI voice receptionist
Calls answered and appointments booked, even when the front desk can’t pick up.
Custom AI agents
Trained on your treatments and tone.
Data cleanup and import
Old lead lists made usable again.
Custom reporting
Built around the numbers you care about.
Web solutions
Websites and funnels built to turn visitors into bookings.
Paid ads
Campaigns that use your clinic’s own data to find the right patients.
Your data, handled properly
Only what’s needed.
Medical records stay where they are.
Your accounts stay yours.
Access is limited to the Haleo team working on your clinic.
Built for the UAE.
Designed with PDPL and DHA guidelines in mind.
Who we are
An operator and an engineer.
Haleo is built on two things most clinic technology lacks: an operator’s sense of what actually grows a business, and the engineering to build it properly.
Luke Lavidis
Co-founder & CEO
Luke is a seasoned founder who has built and grown several businesses. As CEO, he leads Haleo’s strategy, partnerships and growth, drawing on a deep network across the UAE.
Duncan May
Co-founder & CTO
Duncan brings a decade of backend engineering experience, building the APIs and systems that software products run on. As CTO, he leads Haleo’s technology and designs every system we build.
How we work
Results over features.
We measure success in patients, reviews and revenue.
Compliance is non-negotiable.
We never risk your DHA or Google standing for a quick win.
Prove it, then build on it.
We start with what’s proven, then refine it using your results.
Less on your team.
Systems run on their own, so your staff can focus on patients.
Next steps
Start with a consultation
Every clinic is different. Before we build anything, we map how yours works, so Haleo fits your treatments, systems and team.
What we look at
Your enquiry sources, response times, lead and patient data, current systems, reviews and team.
What you get
- A clear map of where you’re losing patients
- A plan built around your clinic
- Any custom work scoped and quoted up front
- A straight answer on whether we’re the right fit
The process
- 01
Consultation
We map your clinic and agree a plan.
- 02
Setup
We connect your accounts and bring in your data.
- 03
Build
We tailor everything to your treatments, offers and tone.
- 04
Launch
We go live, with your team briefed on when to step in.
Book your consultation
Speak with Luke Lavidis, our co-founder and CEO, on WhatsApp or by email at [email protected]